Creating Moments
That Matter
Creating Moments
That Matter
Creating Moments
That Matter
Reimagining customer experience
What We Do
What We Do
What We Do
At VectorHX, we transform customer touchpoints into strategic advantages by designing informed customer experiences (CX), expert user experiences (UX), and relevant employee experiences (EX).

Transform Frustration Into Delight With Every Interaction
At VectorHX, we believe customer experience (CX) is more than just a buzzword—it’s the art and science of creating seamless, meaningful interactions that engage, delight, and keep people coming back.
Whether it’s your customers, employees, or users, every touchpoint counts. Great CX isn’t a one-time event—it’s the harmony of every moment that creates a memorable customer journey, whether physical, digital, or technical.
We create moments that spark change, build loyalty, and drive success.

Transform Frustration Into Delight With Every Interaction
At VectorHX, we believe customer experience (CX) is more than just a buzzword—it’s the art and science of creating seamless, meaningful interactions that engage, delight, and keep people coming back.
Whether it’s your customers, employees, or users, every touchpoint counts. Great CX isn’t a one-time event—it’s the harmony of every moment that creates a memorable customer journey, whether physical, digital, or technical.
We create moments that spark change, build loyalty, and drive success.
Our Impact
Our Impact
Our Impact
Partnering with VectorHX delivers tangible results.

Transform Frustration Into Delight With Every Interaction
At VectorHX, we believe customer experience (CX) is more than just a buzzword—it’s the art and science of creating seamless, meaningful interactions that engage, delight, and keep people coming back.
Whether it’s your customers, employees, or users, every touchpoint counts. Great CX isn’t a one-time event—it’s the harmony of every moment that creates a memorable customer journey, whether physical, digital, or technical.
We create moments that spark change, build loyalty, and drive success.

Transform Frustration Into Delight With Every Interaction
At VectorHX, we believe customer experience (CX) is more than just a buzzword—it’s the art and science of creating seamless, meaningful interactions that engage, delight, and keep people coming back.
Whether it’s your customers, employees, or users, every touchpoint counts. Great CX isn’t a one-time event—it’s the harmony of every moment that creates a memorable customer journey, whether physical, digital, or technical.
We create moments that spark change, build loyalty, and drive success.
What Our Clients Say
What Our Clients Say
What Our Clients Say
Eric Hanft
CEO @KeySquare Labs
Given the technical complexity of our project, we needed a proven and experienced firm to lead our UX redesign. VectorHX came strongly recommended and from our first meeting it was clear I could trust VectorHX to figure out the unknown. The end result was transformative for our technology and I highly recommend VectorHX to others!
Alicia Schmid
Michelin
You understood our business needs and crafted a reserach-based digital strategy that was right on target and easy for us to execute. Moreover, you were easy to collaborate with, highly knowledgeable, and were client-focused.
Kaan Yüksel
Broad Institute of MIT and Harvard
Your leadership has been transformational in getting the Broad Institute to be much more user-centric.
John Graybeal
Standford University
Your work involved collecting information from numerous researchers across various organizations and distilling it into a few user personas, capturing a wide range of salient information. It was one of the most informative and lovely reports on users' interests in system data I've seen.
Product Leader
Large Pharmaceutical Company
You structured our idea, designed an intuitive interface, and created a roadmap that allowed us to secure funding and develop an application that continues to wildly exceed expectations.
Meag Doherty
Wondros
Your deep well of business experience combined with openness to new ideas and approaches sets you apart from many agencies. If you are looking for a candid and practical thought partner, you have found your match!
Eric Hanft
CEO @KeySquare Labs
Given the technical complexity of our project, we needed a proven and experienced firm to lead our UX redesign. VectorHX came strongly recommended and from our first meeting it was clear I could trust VectorHX to figure out the unknown. The end result was transformative for our technology and I highly recommend VectorHX to others!
Alicia Schmid
Michelin
You understood our business needs and crafted a reserach-based digital strategy that was right on target and easy for us to execute. Moreover, you were easy to collaborate with, highly knowledgeable, and were client-focused.
Kaan Yüksel
Broad Institute of MIT and Harvard
Your leadership has been transformational in getting the Broad Institute to be much more user-centric.
John Graybeal
Standford University
Your work involved collecting information from numerous researchers across various organizations and distilling it into a few user personas, capturing a wide range of salient information. It was one of the most informative and lovely reports on users' interests in system data I've seen.
Product Leader
Large Pharmaceutical Company
You structured our idea, designed an intuitive interface, and created a roadmap that allowed us to secure funding and develop an application that continues to wildly exceed expectations.
Meag Doherty
Wondros
Your deep well of business experience combined with openness to new ideas and approaches sets you apart from many agencies. If you are looking for a candid and practical thought partner, you have found your match!
Eric Hanft
CEO @KeySquare Labs
Given the technical complexity of our project, we needed a proven and experienced firm to lead our UX redesign. VectorHX came strongly recommended and from our first meeting it was clear I could trust VectorHX to figure out the unknown. The end result was transformative for our technology and I highly recommend VectorHX to others!
Alicia Schmid
Michelin
You understood our business needs and crafted a reserach-based digital strategy that was right on target and easy for us to execute. Moreover, you were easy to collaborate with, highly knowledgeable, and were client-focused.
Kaan Yüksel
Broad Institute of MIT and Harvard
Your leadership has been transformational in getting the Broad Institute to be much more user-centric.
John Graybeal
Standford University
Your work involved collecting information from numerous researchers across various organizations and distilling it into a few user personas, capturing a wide range of salient information. It was one of the most informative and lovely reports on users' interests in system data I've seen.
Product Leader
Large Pharmaceutical Company
You structured our idea, designed an intuitive interface, and created a roadmap that allowed us to secure funding and develop an application that continues to wildly exceed expectations.
Meag Doherty
Wondros
Your deep well of business experience combined with openness to new ideas and approaches sets you apart from many agencies. If you are looking for a candid and practical thought partner, you have found your match!
Eric Hanft
CEO @KeySquare Labs
Given the technical complexity of our project, we needed a proven and experienced firm to lead our UX redesign. VectorHX came strongly recommended and from our first meeting it was clear I could trust VectorHX to figure out the unknown. The end result was transformative for our technology and I highly recommend VectorHX to others!
Alicia Schmid
Michelin
You understood our business needs and crafted a reserach-based digital strategy that was right on target and easy for us to execute. Moreover, you were easy to collaborate with, highly knowledgeable, and were client-focused.
Kaan Yüksel
Broad Institute of MIT and Harvard
Your leadership has been transformational in getting the Broad Institute to be much more user-centric.
John Graybeal
Standford University
Your work involved collecting information from numerous researchers across various organizations and distilling it into a few user personas, capturing a wide range of salient information. It was one of the most informative and lovely reports on users' interests in system data I've seen.
Product Leader
Large Pharmaceutical Company
You structured our idea, designed an intuitive interface, and created a roadmap that allowed us to secure funding and develop an application that continues to wildly exceed expectations.
Meag Doherty
Wondros
Your deep well of business experience combined with openness to new ideas and approaches sets you apart from many agencies. If you are looking for a candid and practical thought partner, you have found your match!
Eric Hanft
CEO @KeySquare Labs
Given the technical complexity of our project, we needed a proven and experienced firm to lead our UX redesign. VectorHX came strongly recommended and from our first meeting it was clear I could trust VectorHX to figure out the unknown. The end result was transformative for our technology and I highly recommend VectorHX to others!
Alicia Schmid
Michelin
You understood our business needs and crafted a reserach-based digital strategy that was right on target and easy for us to execute. Moreover, you were easy to collaborate with, highly knowledgeable, and were client-focused.
Kaan Yüksel
Broad Institute of MIT and Harvard
Your leadership has been transformational in getting the Broad Institute to be much more user-centric.
John Graybeal
Standford University
Your work involved collecting information from numerous researchers across various organizations and distilling it into a few user personas, capturing a wide range of salient information. It was one of the most informative and lovely reports on users' interests in system data I've seen.
Product Leader
Large Pharmaceutical Company
You structured our idea, designed an intuitive interface, and created a roadmap that allowed us to secure funding and develop an application that continues to wildly exceed expectations.
Meag Doherty
Wondros
Your deep well of business experience combined with openness to new ideas and approaches sets you apart from many agencies. If you are looking for a candid and practical thought partner, you have found your match!
Eric Hanft
CEO @KeySquare Labs
Given the technical complexity of our project, we needed a proven and experienced firm to lead our UX redesign. VectorHX came strongly recommended and from our first meeting it was clear I could trust VectorHX to figure out the unknown. The end result was transformative for our technology and I highly recommend VectorHX to others!
Alicia Schmid
Michelin
You understood our business needs and crafted a reserach-based digital strategy that was right on target and easy for us to execute. Moreover, you were easy to collaborate with, highly knowledgeable, and were client-focused.
Kaan Yüksel
Broad Institute of MIT and Harvard
Your leadership has been transformational in getting the Broad Institute to be much more user-centric.
John Graybeal
Standford University
Your work involved collecting information from numerous researchers across various organizations and distilling it into a few user personas, capturing a wide range of salient information. It was one of the most informative and lovely reports on users' interests in system data I've seen.
Product Leader
Large Pharmaceutical Company
You structured our idea, designed an intuitive interface, and created a roadmap that allowed us to secure funding and develop an application that continues to wildly exceed expectations.
Meag Doherty
Wondros
Your deep well of business experience combined with openness to new ideas and approaches sets you apart from many agencies. If you are looking for a candid and practical thought partner, you have found your match!
Eric Hanft
CEO @KeySquare Labs
Given the technical complexity of our project, we needed a proven and experienced firm to lead our UX redesign. VectorHX came strongly recommended and from our first meeting it was clear I could trust VectorHX to figure out the unknown. The end result was transformative for our technology and I highly recommend VectorHX to others!
Alicia Schmid
Michelin
You understood our business needs and crafted a reserach-based digital strategy that was right on target and easy for us to execute. Moreover, you were easy to collaborate with, highly knowledgeable, and were client-focused.
Kaan Yüksel
Broad Institute of MIT and Harvard
Your leadership has been transformational in getting the Broad Institute to be much more user-centric.
John Graybeal
Standford University
Your work involved collecting information from numerous researchers across various organizations and distilling it into a few user personas, capturing a wide range of salient information. It was one of the most informative and lovely reports on users' interests in system data I've seen.
Product Leader
Large Pharmaceutical Company
You structured our idea, designed an intuitive interface, and created a roadmap that allowed us to secure funding and develop an application that continues to wildly exceed expectations.
Meag Doherty
Wondros
Your deep well of business experience combined with openness to new ideas and approaches sets you apart from many agencies. If you are looking for a candid and practical thought partner, you have found your match!
Eric Hanft
CEO @KeySquare Labs
Given the technical complexity of our project, we needed a proven and experienced firm to lead our UX redesign. VectorHX came strongly recommended and from our first meeting it was clear I could trust VectorHX to figure out the unknown. The end result was transformative for our technology and I highly recommend VectorHX to others!
Alicia Schmid
Michelin
You understood our business needs and crafted a reserach-based digital strategy that was right on target and easy for us to execute. Moreover, you were easy to collaborate with, highly knowledgeable, and were client-focused.
Kaan Yüksel
Broad Institute of MIT and Harvard
Your leadership has been transformational in getting the Broad Institute to be much more user-centric.
John Graybeal
Standford University
Your work involved collecting information from numerous researchers across various organizations and distilling it into a few user personas, capturing a wide range of salient information. It was one of the most informative and lovely reports on users' interests in system data I've seen.
Product Leader
Large Pharmaceutical Company
You structured our idea, designed an intuitive interface, and created a roadmap that allowed us to secure funding and develop an application that continues to wildly exceed expectations.
Meag Doherty
Wondros
Your deep well of business experience combined with openness to new ideas and approaches sets you apart from many agencies. If you are looking for a candid and practical thought partner, you have found your match!
Eric Hanft
CEO @KeySquare Labs
Given the technical complexity of our project, we needed a proven and experienced firm to lead our UX redesign. VectorHX came strongly recommended and from our first meeting it was clear I could trust VectorHX to figure out the unknown. The end result was transformative for our technology and I highly recommend VectorHX to others!
Alicia Schmid
Michelin
You understood our business needs and crafted a reserach-based digital strategy that was right on target and easy for us to execute. Moreover, you were easy to collaborate with, highly knowledgeable, and were client-focused.
Kaan Yüksel
Broad Institute of MIT and Harvard
Your leadership has been transformational in getting the Broad Institute to be much more user-centric.
John Graybeal
Standford University
Your work involved collecting information from numerous researchers across various organizations and distilling it into a few user personas, capturing a wide range of salient information. It was one of the most informative and lovely reports on users' interests in system data I've seen.
Product Leader
Large Pharmaceutical Company
You structured our idea, designed an intuitive interface, and created a roadmap that allowed us to secure funding and develop an application that continues to wildly exceed expectations.
Meag Doherty
Wondros
Your deep well of business experience combined with openness to new ideas and approaches sets you apart from many agencies. If you are looking for a candid and practical thought partner, you have found your match!
Eric Hanft
CEO @KeySquare Labs
Given the technical complexity of our project, we needed a proven and experienced firm to lead our UX redesign. VectorHX came strongly recommended and from our first meeting it was clear I could trust VectorHX to figure out the unknown. The end result was transformative for our technology and I highly recommend VectorHX to others!
Alicia Schmid
Michelin
You understood our business needs and crafted a reserach-based digital strategy that was right on target and easy for us to execute. Moreover, you were easy to collaborate with, highly knowledgeable, and were client-focused.
Kaan Yüksel
Broad Institute of MIT and Harvard
Your leadership has been transformational in getting the Broad Institute to be much more user-centric.
John Graybeal
Standford University
Your work involved collecting information from numerous researchers across various organizations and distilling it into a few user personas, capturing a wide range of salient information. It was one of the most informative and lovely reports on users' interests in system data I've seen.
Product Leader
Large Pharmaceutical Company
You structured our idea, designed an intuitive interface, and created a roadmap that allowed us to secure funding and develop an application that continues to wildly exceed expectations.
Meag Doherty
Wondros
Your deep well of business experience combined with openness to new ideas and approaches sets you apart from many agencies. If you are looking for a candid and practical thought partner, you have found your match!
Eric Hanft
CEO @KeySquare Labs
Given the technical complexity of our project, we needed a proven and experienced firm to lead our UX redesign. VectorHX came strongly recommended and from our first meeting it was clear I could trust VectorHX to figure out the unknown. The end result was transformative for our technology and I highly recommend VectorHX to others!
Alicia Schmid
Michelin
You understood our business needs and crafted a reserach-based digital strategy that was right on target and easy for us to execute. Moreover, you were easy to collaborate with, highly knowledgeable, and were client-focused.
Kaan Yüksel
Broad Institute of MIT and Harvard
Your leadership has been transformational in getting the Broad Institute to be much more user-centric.
John Graybeal
Standford University
Your work involved collecting information from numerous researchers across various organizations and distilling it into a few user personas, capturing a wide range of salient information. It was one of the most informative and lovely reports on users' interests in system data I've seen.
Product Leader
Large Pharmaceutical Company
You structured our idea, designed an intuitive interface, and created a roadmap that allowed us to secure funding and develop an application that continues to wildly exceed expectations.
Meag Doherty
Wondros
Your deep well of business experience combined with openness to new ideas and approaches sets you apart from many agencies. If you are looking for a candid and practical thought partner, you have found your match!
Eric Hanft
CEO @KeySquare Labs
Given the technical complexity of our project, we needed a proven and experienced firm to lead our UX redesign. VectorHX came strongly recommended and from our first meeting it was clear I could trust VectorHX to figure out the unknown. The end result was transformative for our technology and I highly recommend VectorHX to others!
Alicia Schmid
Michelin
You understood our business needs and crafted a reserach-based digital strategy that was right on target and easy for us to execute. Moreover, you were easy to collaborate with, highly knowledgeable, and were client-focused.
Kaan Yüksel
Broad Institute of MIT and Harvard
Your leadership has been transformational in getting the Broad Institute to be much more user-centric.
John Graybeal
Standford University
Your work involved collecting information from numerous researchers across various organizations and distilling it into a few user personas, capturing a wide range of salient information. It was one of the most informative and lovely reports on users' interests in system data I've seen.
Product Leader
Large Pharmaceutical Company
You structured our idea, designed an intuitive interface, and created a roadmap that allowed us to secure funding and develop an application that continues to wildly exceed expectations.
Meag Doherty
Wondros
Your deep well of business experience combined with openness to new ideas and approaches sets you apart from many agencies. If you are looking for a candid and practical thought partner, you have found your match!
Companies That We’ve Worked With
Companies That We’ve Worked With
Companies That We’ve Worked With
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